How to remove Mac Cleanup Pro from Mac?
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What is Mac Cleanup Pro?
Sign into Google Chrome so that all your preferences and bookmarks are safe. When you sign in to Chrome, your info is saved to your Google Account so you can get it whenever you need it. Remove Google Chrome. Go to Applications and move Google Chrome to the Trash. Confirm with administrator password.
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Mac Cleanup Pro is a dubious application presented as a high quality system optimization/cleaning tool. This is a new variant of another questionable app called Advanced Mac Cleaner. Its appearance suggests that Mac Cleanup Pro is legitimate and useful, however, it often infiltrates systems without permission, since developers promote it using a deceptive marketing method called 'bundling'. It is also proliferated using fake error messages delivered by malicious websites. For these reasons, Mac Cleanup Pro is categorized as a potentially unwanted application (PUA).
The utility toolkit of Combo Cleaner is the best Google Chrome cleanup tool for Mac that optimizes and protects our Mac against viruses, malware, adware, and unwanted malicious programs. It is a professional Mac Google Chrome cleanup tool that gives you hourly updates of adware, virus, and malware. MacCleaner Pro is a suite of six applications developed to clean up and speed up your Mac. It offers tools to find and remove duplicate files and folder (including the ability to merge Similar.
After scanning the system, Mac Cleanup Pro delivers a list of files that should be deleted to improve system performance, however, the 'free version' of is supposedly only able to detect files, not remove them. To remove detected files, users must purchase the 'full version'. Note, however, that system cleaners distributed using the 'bundling' method are often fake. They deliver false scan results just to trick users into purchasing so-called full versions (to resolve issues that do not exist). Mac Cleanup Pro might also be one of these rogue apps. Therefore, we recommend that you consider uninstalling this application. Be aware that 'bundling' is often used to proliferate several unwanted applications at once. Therefore, Mac Cleanup Pro may not be the only PUA that has infiltrated your computer. In most cases, 'bundling' is used to distribute adware and browser hijackers. These apps deliver intrusive advertisements, cause unwanted redirects, and gather sensitive information. In most cases, users visit fake error-displaying websites inadvertently - they are redirected to them by unwanted applications. Therefore, as well as uninstalling Mac Cleanup Pro, you should remove other dubious applications (especially if you experience the aforementioned ads and redirects).
Name | Mac Cleanup Pro potentially unwanted application |
Threat Type | Mac malware, Mac virus |
Detection Names (mcp_mcpsite.pkg) | Avast (MacOS:AMC-FR [PUP]), BitDefender (Application.MAC.InstallMiez.BRN), ESET-NOD32 (a variant of OSX/GT32SupportGeeks.V potentially unwanted), Full List Of Detections (VirusTotal) |
Symptoms | Your Mac became slower than normal, you see unwanted pop-up ads, you get redirected to shady websites. |
Distribution methods | Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads. |
Damage | Internet browsing tracking (potential privacy issues), displaying of unwanted ads, redirects to shady websites, loss of private information. |
Malware Removal (Mac) | To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. |
Mac Cleanup Pro is identical to a number of other dubious system optimizers, such as MacOptimizer, Mac Mechanic, etc. In fact, all potentially unwanted applications are very similar. By offering 'useful features', apps such as Mac Cleanup Pro attempt to give the impression of legitimacy and trick users to install. Few provide features promised. These programs have just one purpose: to generate revenue for the developers. Rather than giving any real value for regular users, they cause unwanted redirects, gather information, and deliver ads, thereby diminishing the browsing experience and posing a direct threat to your privacy and web browsing safety.
How did potentially unwanted applications install on my computer?
As mentioned above, Mac Cleanup Pro is distributed using the 'bundling' method and fake error messages. 'Bundling' is essentially stealth installation of third party applications with regular software/apps. Developers are not honest enough to adequately disclose installation of unwanted apps and hide them within 'Custom/Advanced' settings (or other sections) of the download/installation processes. Fake errors falsely claim that the system is infected to trick users into downloading tools that will 'fix' non-existent errors. The main reasons for computer infections are poor knowledge and careless behavior.
How to avoid installation of potentially unwanted applications?
The key to computer safety is caution. Therefore, pay attention when browsing the internet and downloading/installing software. Never believe any website that delivers messages claiming that your computer is infected, or similar. No browser or website is capable of detecting malware and these claims are false. Furthermore, carefully analyze download/installation steps and opt-out of additionally-included programs. Avoid using third party downloaders/installers, since most 'bundle' rogue apps. Programs should be downloaded from official sources only, using direct download links. PUAs are often distributed using intrusive advertisements that redirect to malicious websites or execute scripts that download and install software (or even high-risk malware). Most are delivered by adware-type apps. If you encounter dubious redirects (to pornography, gambling, survey, and other suspicious sites), remove all dubious applications and browser plug-ins. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.
Appearance of Mac Cleanup Pro application (GIF):
Screenshot of Mac Cleanup Pro application:
Fake error promoting Mac Cleanup Pro application:
Fake scan displayed by the said error:
Fake Adobe Flash Player installer attempting to trick users into installing Mac Cleanup Pro unwanted application:
Another fake Adobe Flash Player installer used to distribute Mac Cleanup Pro unwanted application:
IMPORTANT NOTE! Mac Cleanup Pro adds itself to the list of applications that automatically run upon each user log in. Therefore, before commencing, perform these steps:
- Go to System Preferences -> Users & Groups.
- Click your account (also known as Current User).
- Click Login Items.
- Look for 'Mac Cleanup Pro' entry. Select it, and click the '-' button to remove it.
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Quick menu:
- STEP 1. Remove PUA related files and folders from OSX.
- STEP 2. Remove rogue extensions from Safari.
- STEP 3. Remove rogue add-ons from Google Chrome.
- STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.
Video showing how to remove Mac Cleanup Pro using Combo Cleaner:
Potentially unwanted applications removal:
Remove potentially unwanted applications from your 'Applications' folder:
Click the Finder icon. In the Finder window, select “Applications”. In the applications folder, look for “MPlayerX”,“NicePlayer”, or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.
Combo Cleaner checks if your computer is infected with malware. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.
Remove mac cleanup pro potentially unwanted application related files and folders:
Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...
Check for adware-generated files in the /Library/LaunchAgents folder:
In the Go to Folder... bar, type: /Library/LaunchAgents
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.
Check for adware generated files in the /Library/Application Support folder:
In the Go to Folder... bar, type: /Library/Application Support
In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.
Check for adware-generated files in the ~/Library/LaunchAgents folder:
In the Go to Folder bar, type: ~/Library/LaunchAgents
In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.
Check for adware-generated files in the /Library/LaunchDaemons folder:
In the Go to Folder... bar, type: /Library/LaunchDaemons
In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, 'com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.
Scan your Mac with Combo Cleaner:
If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click 'Start Combo Scan' button.
Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays 'no threats found' - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.
After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.
Mac Cleanup Pro potentially unwanted application removal from Internet browsers:
Remove malicious extensions from Safari:
Remove mac cleanup pro potentially unwanted application related Safari extensions:
Open Safari browser, from the menu bar, select 'Safari' and click 'Preferences...'.
In the preferences window, select 'Extensions' and look for any recently-installed suspicious extensions. When located, click the 'Uninstall' button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.
Remove malicious plug-ins from Mozilla Firefox:
Remove mac cleanup pro potentially unwanted application related Mozilla Firefox add-ons:
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Open your Mozilla Firefox browser. At the top right corner of the screen, click the 'Open Menu' (three horizontal lines) button. From the opened menu, choose 'Add-ons'.
Choose the 'Extensions' tab and look for any recently-installed suspicious add-ons. When located, click the 'Remove' button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.
Remove malicious extensions from Google Chrome:
Remove mac cleanup pro potentially unwanted application related Google Chrome add-ons:
Open Google Chrome and click the 'Chrome menu' (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose 'More Tools' and select 'Extensions'.
In the 'Extensions' window, look for any recently-installed suspicious add-ons. When located, click the 'Trash' button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.
- If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.
Although 2020 will surely go down as “virus year,” viruses on Mac are not going anywhere. Just recently, a fake Adobe Flash Player updater named Shlayer has infected 10% of all Macs in the world (according to Kaspersky’s lab).
Even newer malware type, Tarmac, is increasingly sweeping the Mac world. All it takes to contract it is to open a pirated website or even click a link on Wikipedia. At least that’s been the case with Shlayer, which had its malicious links planted inside Wikipedia’s external resources.
In this Mac Malware removal guide, we’ll tell you how to get rid of malware on your Mac. We’ll also cover how to tell apart different viruses on Mac: adware, scareware, and others. We’ll be using the manual methods as well as some respected antivirus tools for Mac. Let’s go.
What is malware
First off, let’s point out that the term “malware” is a broad term for all unwanted intrusions. It’s also not synonymous with the term “virus” because the latter is only a model of distribution i.e. how an app self-replicates. Here are common types of malware you can encounter on Mac:
- Download managers — download unauthorized objects
- Spyware and keyloggers — steal users’ personal data
- Backdoor infections — apps that remotely seize control of your computer
- Rootkit — infiltrate admin privileges
- Botnet — turn your Mac into a shadow bot
- Trojan horses — apps disguised as legit software
- Ransomware — lock your Mac’s screen
- PUP — potentially unwanted programs
Among these, PUPs are the most numerous type. According to Malwarebytes, Windows platform is no longer a hotbed for viruses — the macOS is. The has been a 400% spike in macOS-specific malware infections with an average of 11 threats per number of Mac devices — the same figure for Windows is only 5.8.
Mac malware: The symptoms
Oftentimes a malware app would trick you into believing it’s perfectly harmless. Such apps are known to disguise themselves as antiviruses, extractors or video players. But how to check your Mac for viruses? Here are some of the tell-tale signs:
- A sudden drop in Mac’s performance or frequent freeze-ups.
- Pages that you visit get obscured with ads.
- Unexpected Mac reboots or apps starting for no reason.
- Your browser installs suspicious updates automatically.
How Mac can get infected with malware
By clicking on fake Flash Player updater. Or by installing a seemingly useful browser extension. As of 2020, a trojan browser extension NewTab infected 30 million Mac computers. This malware disguised itself as a parcel tracking helper but was in fact spreading ads. So how to protect your Mac from malware? You can start by studying typical infection gateways.
How to remove a virus from Mac
Just as with any disease, to doctor a virus you need to remove the infected part of your software — as simple as that.
1.Remove malware from Mac manually:
The Activity Monitor
If you know which app on your Mac is malicious, you’re half-way through the problem. First of all, you need to close the app and then root it out from the system processes.
- Open Activity Monitor (type its name in the Launchpad).
- Locate the problematic app in the Processes.
- Use [x] button to quit the process
Now go back to your Applications and move the app to the Trash bin. Immediately empty the Trash.
This method is simple, but for the best malware removal results, you’d have to invest a bit more time. There are still parts and pieces of the virus app scattered around your system folders. It’s a bit like killing a dragon that re-grows its head after you’ve chopped it off. To remove malware from your Mac completely, it’s better to use a powerful uninstaller.
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Do a quick search for virus-infected .DMG files within your Downloads. The potential culprits could be recently downloaded files, especially media-related ones. Delete them and empty the Trash bin.
2. Get rid of malware using CleanMyMac X
CleanMyMac X has a 10-year reputation of guarding Macs around the world. The app will scan your Mac for any vulnerabilities and offer immediate removal if it finds something suspicious. CleanMyMac detects thousands of malware threats, including viruses, adware, spyware, ransomware, cryptocurrency miners, and more. The app’s database is regularly updated to keep all those “-wares” away from your Mac.
Here’s how to remove malware from your Mac:
- Download CleanMyMac X — it’s free to download.
- Click Malware Removal tab.
- Click Scan.
- Click Remove.
- Done!
3. Remove Mac malware from your Login Items
Most adware or spyware will try to sneak inside the bootup process. Good news, you don’t have to be Kaspersky to prevent this.
- Go to the Apple menu > System Preferences.
- Choose Users & Groups section.
- Make sure if your username is highlighted.
- Open Login Items tab.
Now use the “—” sign to disable all the suspicious apps (like Mac Defenders) that you’ll find. Restart your Mac for the changes to take place.
4. Get rid of pop-up ads on Mac
Advertising pop-ups are browser-related, so whatever browser you are using, be prepared for a thorough cleanup. First off, don’t buy into whatever the ad is telling you. Some scary alerts would mention 343 viruses found on your Mac forcing you to immediately install a “Mac Defender” or “Mac Security” tool. Just ignore it and don’t click anywhere on the pop-up. Use [x] button and if it doesn’t close the ad, Ctrl + click the browser icon to quit the browser completely.
Hold the Shift key when starting a new Safari session. This way all your previous tabs (including the ad pop-up) will not be reopened.
How to block pop-up ads in Safari
- Open Safari preferences (in the top menu).
- Go to the Security tab.
- Tick “Block pop-up windows”.
How to get rid of pop-ups in Chrome
- Open Chrome Settings (a three-dot icon)
- Click Privacy and security
- Go to Site settings > Pop-ups and redirects
- Locate the Popups tab and block them from appearing
Additionally, make sure your browser’s homepage is set to standard Google page or other trusted source.
5. Clean up extensions to remove adware from Mac
Apple lists several browser extensions as potentially malicious. The list includes:
- Amazon Shopping Assistant by Spigot Inc.
- Slick Savings by Spigot Inc.
- FlashMall
- Cinema-Plus
This is just to give you an idea of how different these adware extensions could be. But if you’re looking at how to remove malware from the Mac Safari browser, follow this path.
Remove extensions in Safari
- Go to Safari Preferences
- Choose the Extensions tab
- Select an extension and click Uninstall
Disable browser extensions in Chrome
And here’s how to remove malware from Mac Chrome. Open Chrome and click Window in the top menu. In the bottom of the list choose Extensions. This opens up the list of all your installed extensions. Now use a trash bin icon to remove the ones you suspect are adware viruses. Right after that, your Chrome experience should get much less distracting.
Just to be doubly sure, we recommend you to remove all the extensions you'll find. Later you can re-install each one separately.
TIP: How to remove Mac adware via Javascript
You can prevent some malware attacks from happening by disabling JavaScript in your browser. Although, it may break certain webpages, your browsing will get more secure and, likely, faster too.
To disable JavaScript in Safari
- Go to Safari Preferences > Security.
- Uncheck Enable JavaSript.
6. Launch Agents and Daemons: Where else to look
So far we’ve covered browser Extensions, Applications, and Login Items trying to remove malware from your Mac. But these are not the only locations where malicious agents may be hiding. Another type of system services that could be affected by malware are the so-called Launch Agents and Daemons — yes, the name does derive from the word demon. These are small helper programs that stealthily run in the background, like software updaters or automatic backups.
While Launch Agents and Daemons are two different entities, both can be infiltrated by malware. As it often happens, trojan apps would place their executable files within the Launch Agents folder. The result — the virus app launches automatically and potentially harms or steals your data.
7.How to remove daemons and agents from Mac startup
- Click Finder.
- Choose Go > Go to Folder.
- Type in:
/Library/LaunchDaemons
For Launch Agents, repeat the steps above, but this time search in 2 more locations:
/Library/LaunchAgents
~/Library/LaunchAgents
Inside you’ll find a bunch of PLIST files and if some of them look suspicious to you, delete them. Sure, the names of these files may not be very telling, but if you already know the problematic app that you are after, knowing this folder may help you fully extinguish it.
Don’t forget to reboot your Mac — until you do, all these files are still in memory.
One more way to remove daemons, agents, and plug-ins
If the manual path described here sounds too complicated, you can again be rescued by CleanMyMac X. This app has a special tool to remove malware Launch Agents.
- Download CleanMyMac X (it’s free to download).
- Install the app.
- Click Optimization tab > Launch Agents
- Click Perform.
By the way, this app has a real-time anti-malware monitor. It monitors for any problematic apps that try to get into your Launch Agents. If it finds such, it will notify you and offer to remove the intruder.
If all else fails
Below a few more ideas to help you remove malware from Mac.
- Switch to a different user account and do a full system cleanup.
- Restore your Mac using Time Machine (to the point before it got infected).
- Update all your software, including the macOS.
How to protect Mac from malware
As a conclusion, we’ve prepared a few basic tips to minimize your chance of catching malware in 2020 and beyond. They are just as relatable for a PC computer.
- Closely read those dialogue boxes
- Get a reliable password manager app
- Browse anonymously
- Cover your webcam when possible
- Use passphrases instead of passwords
- Create an “emergency” bootable SD card for your Mac
OK, looks we’ve covered how to remove malware from Mac including both manual and software solutions. Hope your Mac stays virus-free and may you never click on those scary Mac alerts again.